• In exchange for a training pass, you can pick up an access key to the center from the center's customer service, which entitles you to use the center's services free of charge during the validity of the training pass (excluding the center's paid additional services such as personal training or massage services). More information about the centers' customer service opening hours and service offerings here.
• The orderer of the training pass must confirm their identity at the center's customer service when picking up the access key. The center stores the personal data of the subscriber of the training pass in its information system and processes the data in accordance with the Personal Data Act.
• The access key is personal. The access key may not be handed over to another person and it may not be used to allow other persons to exercise in the center.
• The access key must be returned in working condition to the center's customer service immediately after the validity of the training pass has expired. The center has the right to charge the user of the access key 29.90 euros + 5 euros for the unreturned or unusable key.
• The minimum age limit for a training pass is 15 years. Persons under 18 with the consent of the guardian.
• One training pass per person.
• A person has the right to order a maximum of one training pass during a 12-month period.
• The training pass cannot be exchanged for money, and the orderer does not have the right to sell the training pass to another person.

Other rules

• You must always present your customer ID when entering EasyFit. You must prove your identity upon request. 
• EasyFit customers are expected to behave respectfully. You must take care of your personal hygiene.
• Smoking, consumption of the customer's own alcohol, drugs or other intoxicating substances is not permitted in EasyFit premises.
• If a customer damages any EasyFit equipment, property or premises on purpose s/he shall be liable for compensating the damage in full. 
• Always use a towel when using gym equipment and on top of mats in group exercise classes. 
• Wipe the equipment after use. There are many users, and this ensures that the equipment is always clean.
• Always wear appropriate clothing and indoor shoes. Walking barefoot or in just socks in fitness centres is not permitted except for certain defined classes.
• Always return equipment to its original place.
• Always use a drink bottle with a top.
• Give all our visitors the chance to use gym equipment. Allow others to use the equipment when you take a break.
• For safety reasons under 15-year-olds are not permitted in EasyFit premises except in connection with activities indicated for children or young people. 
• Disturbing use of mobile phones in EasyFit is not permitted. We ask you to switch off your phone or put it in silent mode when entering EasyFit fitness centres. Allow yourself and others the possibility to exercise without disturbances.
• Taking photographs of, or video recording other people than yourself is strictly forbidden in EasyFit fitness centres. This pertains also to camera phones. Commercial use of image material of yourself is strictly prohibited without written permission from the center.
• The use of swimming costumes or other clothing in sauna and washing areas is not permitted. The use of a towel for hygienic reasons is permitted.
• The changing room lockers are meant only for daytime use. Leaving any items or clothing in the lockers overnight is not permitted. Any objects left in lockers overnight will be taken to the police lost-and-found keeping.
• You can book a place in a group exercise class only for yourself. You can make a booking at a centre 75 min before the start of the class or maximum 7 days in advance if the online booking system is in use.
• A cancellation rule applies to all bookings. If a booked place is not cancelled one hour before the start of the class and the customer repeatedly fails to cancel classes, the customer may lose the right to book classes for a fixed term or permanently. In the case of a service that cannot be cancelled, e.g. a personal training or massage appointment, EasyFit will charge you for the unattended appointment in accordance with the price list.
• You are responsible for your own safety. Follow instructions. EasyFit shall not be liable for the customer's possessions, illness, injury or accident in EasyFit fitness centres or surrounding areas.
• If the customer does not respect the rules and instructions or otherwise behaves disrespectfully towards other customers or members of staff, their membership may be suspended for a fixed period or terminated. In this case EasyFit will not refund any fees paid in advance.
• EasyFit is not liable for losses caused by theft, break-ins etc. EasyFit is not liable for damage caused to any property of its customers or other visitors nor for any injuries caused by accidents or the actions of other customers. Each customer is responsible for ensuring that their own health allows them to use services produced by EasyFit.
• The customer shall be aware of the fact that CCTV cameras operate in EasyFit fitness centres.
• If the customer brings without permission and using their own key outsiders into EasyFit fitness centres, they shall be liable for paying a fee of €250. The fee will be charged with a paper invoice.